NO REFUND, EXCHANGES AND RETURNS

At 96, we are committed to providing high-quality clothing and ensuring a seamless shopping experience for our customers. Please read our policy carefully before making a purchase.

No Returns & No Exchange.

Due to the nature of our products and hygiene reasons, we do not accept returns or exchanges once an order has been placed and delivered.

We strongly recommend reviewing product descriptions, sizes, and images before placing an order. If you have any questions about sizing or materials, feel free to reach out to our customer support team before purchasing.

No Order Cancellations.

Once an order is placed, it cannot be canceled or modified. Our team works efficiently to process and dispatch orders quickly, making it impossible to accommodate cancellation requests.

Exceptions for Damaged or Incorrect Orders.

While we do not accept returns or exchanges, we take utmost care in delivering your order in perfect condition. 

In the rare event that you receive:

A damaged product

A defective product

An incorrect item

Please contact us within 24 hours of receiving your order with clear images of the issue at support@0096.in. Our team will review your case and provide a resolution as per our discretion.

Important Notes:

Claims for damaged or incorrect items must be made within 24 hours of delivery.

Items must be unworn, unused, and in their original packaging for any resolution to be considered.

Minor color variations due to lighting or screen differences do not qualify as defects.

We appreciate your understanding and support in helping us maintain quality and hygiene standards. If you have any questions, feel free to contact our customer service team at support@0096.in 

Thank you for shopping with 96!